zetbet Terms and
Conditions
Please read these complete terms and conditions carefully before using the zetbet platform — your rights and responsibilities are clearly stated here.
01. Introduction and Applicability
This document is the legal agreement that applies to the use of the zetbet platform and all its services. By visiting or using the zetbet website, you are considered to have automatically agreed to these terms and conditions. If you do not agree with these terms, please refrain from using zetbet.
zetbet is a reliable online betting and casino platform that provides cricket betting, slot games, live casino, and other entertainment gaming services for users in Bangladesh. Compliance with the terms described below is mandatory for the use of all services on this platform.
02. Account Registration and Eligibility
The following conditions must be met to create an account on the zetbet platform:
You must be at least 21 years old to register on zetbet. zetbet reserves the right to verify your age at any time. Providing false information may result in account suspension and forfeiture of deposited funds.
Each person may only create one account. If the same person operates multiple accounts, all accounts will be closed and bonuses will be cancelled.
You must provide your real name, correct contact details, and valid payment information at the time of registration. Providing false or misleading information is a violation of these terms and conditions and may result in account cancellation.
- Information provided at the time of registration may be updated at any time.
- It is the user's responsibility to keep their account password confidential.
- Any unauthorized use of the account must be reported to zetbet immediately.
- Transferring or selling an account to another person is prohibited.
03. Deposit, Withdrawal and Payment Policy
zetbet supports transactions through the most popular mobile banking services in Bangladesh: bKash, Nagad, and Rocket. Funds sent through any channel other than these methods will not be accepted.
The minimum deposit amount for each payment method is ৳500 (five hundred taka). The minimum withdrawal amount is ৳1,000 (one thousand taka). Transactions below these amounts will not be processed.
zetbet processes withdrawal requests within a maximum of 1 (one) hour. However, zetbet is not responsible for delays caused by technical issues on the part of the bank or mobile banking provider.
- Withdrawals may be on hold until account verification is complete.
- Wagering conditions must be met before withdrawing bonus funds.
- Withdrawals must be made to the same payment method used for deposit.
- Withdrawals may be held for review in cases of suspicious activity.
- zetbet follows anti-money laundering policies and may conduct KYC verification when required.
04. Bonus and Promotional Terms
zetbet offers new members a 150% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 earns a ৳1,500 bonus, giving a total balance of ৳2,500; depositing ৳12,000 or more earns the maximum bonus of ৳8,000, giving a total balance of ৳20,000.
The wagering requirement for the welcome bonus is 25 times (25x). This means the bonus funds become withdrawable only after placing total bets equal to 25 times the bonus amount. The time limit for meeting the wagering requirement is set by zetbet.
zetbet's four VIP levels and their weekly cashback rates are listed below:
- Bronze: Up to 0.4% cashback per week.
- Silver: Up to 0.8% cashback per week.
- Gold: Up to 1.1% cashback per week.
- Platinum: Up to 1.5% cashback per week.
- A bonus offer can only be claimed once per account.
- Bonus funds cannot be withdrawn directly — wagering conditions must be fulfilled first.
- If misuse of bonus rules is detected, the bonus will be cancelled and the account will be suspended.
- zetbet reserves the right to modify or cancel any promotion.
- Multiple bonus offers cannot be active at the same time (except where indicated by zetbet).
05. Fair Play and Prohibited Activities
zetbet is firmly committed to ensuring a fair and safe environment for all players. The following activities are strictly prohibited:
- Placing bets through bots, automation software, or artificial intelligence.
- Bonus fraud using multiple accounts.
- Attempting to manipulate outcomes by colluding with other players.
- Hacking, data theft, or interfering with the platform's security systems.
- Unauthorized use of zetbet's trademarks or brand identity.
- Money laundering or any illegal financial activity.
- Harassing or disrespecting other users.
If any of the above activities are detected, zetbet reserves the right to permanently close the relevant account without notice and forfeit all deposited and won funds.
06. Security and Privacy
zetbet keeps your personal information secure through SSL encryption technology. Your name, address, payment details, and gaming history are handled with strict confidentiality.
Collected information is used solely for account management, transaction verification, providing customer support, and fulfilling legal obligations. Information is not sold or shared with third parties.
zetbet uses cookies to operate the website effectively. By using the site, you consent to the use of cookies. For more details, please read our Privacy Policy.
- Use a strong password and change it regularly.
- Never share your login details with anyone.
- Avoid logging in over public Wi-Fi networks.
- If you notice unusual activity on your account, contact support immediately.
07. Responsible Gaming Policy
zetbet believes that gaming is for entertainment, not addiction. We give the highest priority to responsible gaming practices.
- The ability to set your own deposit limits.
- The option to temporarily suspend your account for a set period.
- The ability to request permanent self-exclusion.
- The ability to view your gaming history and spending reports.
If you feel that gaming is having a negative impact on your life, please contact zetbet's 24/7 live chat. Our team is always ready to assist you. To learn more, visit our Responsible Gaming page.
08. Account Suspension and Closure Policy
zetbet may temporarily or permanently close any account without prior notice under any of the following circumstances:
- Violation of these terms and conditions.
- Evidence of fraud, bonus abuse, or deception.
- Refusal to provide account verification information.
- Instructions from legal or regulatory authorities.
- An account that has been inactive for an extended period.
A user may request to close their account at any time. All valid balances must be withdrawn before the account is closed. Claims for any remaining balance after account closure must be made within a maximum of 90 days.
09. Intellectual Property and Brand Protection
All content on the zetbet website — logos, designs, text, graphics, game interfaces, and software — is the exclusive property of zetbet and is protected by applicable intellectual property laws.
- Reproduction, distribution, or modification of any zetbet content without prior written permission is prohibited.
- Unauthorized use of the "zetbet" brand name or logo will be considered an intellectual property violation.
- Content from third-party game providers is protected by their own copyrights.
10. Limitation of Liability and Disclaimer
zetbet makes every effort to provide uninterrupted and accurate service. However, zetbet accepts no liability in the following cases:
- Internet connection issues or errors caused by the user's device.
- Service disruptions from third-party payment providers.
- Game sessions interrupted due to unexpected technical errors.
- Losses resulting from the user's negligent management of their account information.
- Force majeure circumstances — natural disasters, government restrictions, etc.
Gaming is inherently risky. zetbet does not guarantee gaming outcomes. Be aware of your own financial capacity before placing any bet.
11. Dispute Resolution Process
If you have a complaint about any matter, please first contact zetbet's 24/7 live chat support. The support team will try to resolve your issue as quickly as possible. For written complaints, contact us by email: [email protected]
If the matter remains unresolved after contacting the support team, it will be referred to zetbet's senior management team. All complaints will be reviewed with the utmost good faith and fairness.
In any dispute regarding game results, zetbet's server logs will be considered the final evidence. Results provided by third-party game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.) are final and cannot be changed.
12. Changes to Terms and Conditions and Notifications
zetbet reserves the right to change, amend, or update these terms and conditions at any time. Updated terms will take effect from the date they are published on the website.
- For significant changes, a notification may be sent to the registered email address.
- Continued use of zetbet after any changes will be considered as acceptance of the new terms.
- The latest terms and conditions will always be available on this page.
- The terms of previous versions will no longer be in effect.
You are advised to review this page regularly so that you remain aware of the latest terms and conditions.
Have a question?
If you have any difficulty understanding anything in these terms and conditions, please contact us. zetbet's support team is available seven days a week, twenty-four hours a day to assist you.
Email: [email protected] | 24/7 Live Chat Support